Problem: When your 1200 customers
are sending you email, text and a phone
call, who do you say no to. The more you
know, the more you end up pissing people off,
because you can not get to them. When
you get to the machine after a month, people
tried every quack medicine and it takes
me 4 times more to fix a machine. You
are behind more. More
people wait. There is no way around it
except cloning yourself. Unfortunately
cloning is banned.
Free solution: The only solution is to
put everything you know in a piece of
paper and let people do it on their own.
Found out it is being more dangerous.
Piss more people off.
Metered solution: Found out I have to
give it to the person carefully and
slowly and ask for money so that you
limit the people. Spent a few million
dollars over 5 times to make this
information useful and give it in a way
it is safe and sound.
We
have worked on every possible machine
and process. Auto makers to every jet engine
makers to 16 axes machines to
multiple robots hanging upside down like
monkeys, painting
shuttle bases to hair cutting blades to
lawn mower blades to medical equipment
makers to programming Steinway piano to
things we cant talk about.
I
came from a village where we learnt how
to farm from anyone and every one. There
is no secret or patent. If you have a
disease striking your rice crops, you
better share that knowledge with
everyone or else everyone is going to go
hungry. Knowledge is for everyone
to have. Knowledge is not the cost, but
putting the knowledge down is the cost.
It is time to pay the old guys to sit
down and crank their knowledge and pay
them fair wages, and build them a
retirement, instead of fear of loosing
the job. Changing the oil for 2000 th
time does not get the old man into
Guinness record.
Knowledge base is not a one day product.
You have to be patient and work on it
every day to make it better. You have to
build on top of it again and again.
Knowledgebase is not a Google map. Close
enough is not good enough. I am not
promising you you will find every
solution. Every solution is there. But
the path to the solution is being drawn
again and again to make it easy to get
there. So hang in there and be patient,
we will make CNC troubleshooting easy.
If you believe in building knowledge for
the future generations, you are at the
right place.
I
will fix any problem you have,
guaranteed. But it will cost you 7,500/-
for me to walk into your place. So what
ever subscription you pay to get some
knowledge is peanuts. I guarantee
that:-) The story of knowledgebase is
the love of labor I started 35 years ago
building on Dbase 2 on apple computer
with no hard drive and 2 disk drives.
Nothing has changed. The pipeline and
devices have changed. Today we have no
time to build one because the experts
are busy. They don't have time to teach
the next generation. The only way out of
this knowledge CRUNCH is that we
create a medium and pool the knowledge
for everyone. Creating that
ecosystem costs a lot of money and it is
changing by the minute. Yes this
business is a dream. If I make money on
this I will be sure enough to let you
know by changing the Bentley to Rolls. If I have to go by the history of
the last 4 attempts, It is going to be
a labor of love. Google and Apple will
become richer because of me. I will be
writing a story why you can't make money
creating knowledge or sixth time is the
charm.
Have come a long way from milking cows,
playing with a cobra and climbing
coconut tree to writing a knowledgebase
in America. Who said it is not possible?
Timeline:
1989 - Knowledgebase on a dbase II
1997: Redesign on Excel
1999: Redesign on Access
2000: Web based DOTNET - IMTS Palm pilot
delivery
2001: Hitachi Seiki Vs40, 50 and 60
machines knowledgebase implementation.
2002: Single user Desktop version
2003 Multi user Desktop Version
2004 Server version
2005 Full Web Version
2008 Case base integration
2009 Knowledge Sharing of expert
integration
2016 Android
2022 Apple and Android version